Terms of Service

1. Acceptance of Terms

By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Research Use Only policy. These Terms constitute a legally binding agreement between you and sthrn labs.

2. Eligibility

You must be at least 21 years of age and a qualified researcher or purchasing on behalf of a legitimate research institution to use our website or purchase our products. By placing an order, you represent and warrant that you meet these eligibility requirements.

3. Products and Intended Use

All products sold by sthrn labs are research-grade compounds intended strictly for in vitro research and laboratory use only. By purchasing, you acknowledge and agree that:

4. Account Registration

You may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Ordering and Payment

By placing an order, you agree to provide accurate, current, and complete purchase and account information. We reserve the right to:

All prices are listed in U.S. dollars. Payment is processed securely through third-party payment providers. You agree to pay all charges incurred at the prices in effect when charges are incurred.

6. Shipping and Delivery

We ship within the United States. Products are lyophilized and shipped under conditions appropriate for research compounds. You are responsible for providing an accurate shipping address. Risk of loss passes to you upon delivery to the carrier.

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control.

7. Returns and Refunds

Due to the nature of research compounds, we generally do not accept returns once an order has shipped. If your order arrives damaged, defective, or incorrect, contact support@sthrnlabs.com within 72 hours of delivery with your order number and photo documentation, and we will arrange a replacement or refund at our discretion. Refunds are issued to the original payment method.

8. Intellectual Property

All content on our website — including text, graphics, logos, images, product photography, and the sthrn labs name and marks — is the property of sthrn labs and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

9. Prohibited Conduct

You agree not to:

10. Termination

We reserve the right to suspend or terminate your access to our website and refuse any current or future orders at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to our business, other users, or third parties.

11. Affiliate and Partner Program

If you participate in our Partner or Affiliate Program, additional terms apply. You agree to:

We reserve the right to terminate participation and withhold commissions for any violation of these requirements.

12. Assumption of Risk

You acknowledge that research compounds carry inherent risks and that you are solely responsible for the safe handling, storage, use, and disposal of all products. You assume all risk associated with the purchase, possession, and use of our products and agree that sthrn labs bears no responsibility for any harm resulting from your handling or use.

13. Disclaimer of Warranties

Our products and website are provided "as is" and "as available" without warranties of any kind, express or implied, except as documented in each batch's Certificate of Analysis. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. A COA confirms identity and purity at the time of testing and does not warrant results in any specific research application.

14. Limitation of Liability

To the maximum extent permitted by law, sthrn labs and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless sthrn labs and its owners, officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses arising out of or relating to:

16. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or your use of our products shall be resolved through binding arbitration on an individual basis, rather than in court, except that you may assert claims in small claims court if eligible. You waive any right to participate in a class action or class-wide arbitration. This provision is governed by the Federal Arbitration Act.

17. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Subject to the arbitration provision above, you consent to the exclusive jurisdiction of the state and federal courts located in Tennessee for any dispute not subject to arbitration.

18. Changes to Terms

We may revise these Terms at any time without prior notice. Changes are effective immediately upon posting to this page, with an updated "Last updated" date. Your continued use of our website or products after changes are posted constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of sthrn labs.

21. Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and Research Use Only policy, constitute the entire agreement between you and sthrn labs regarding your use of our website and products, superseding any prior agreements.